探究过程需要完成的清单 Check List

前测：十大培养目标和学习方法前测

Pretest: About Learning Profiles and ATLs. 小组契约

Group Agreement. 整个探究过程的时间轴

The timeline of the inquiry process. 每天的探究用文字、照片、视频等记录

Daily inquiry texts, photos, videos, etc. 每周进行至少一次反思，并用文字的形式记录

One reflection per week and record in text form

每周与辅导员进行讨论，并有辅导员的书面反馈

Discussion with mentor weekly and get written feedback from mentor. MISO表格

MISO Form. 探究过程中采取有意义的行动

Meaningful action during the exploration process. 成果展示的最终设想及实施

The final plan and implementation of the results display. 每组的节目脚本

Program script of each group. 注重学术诚信，每一次都要写下材料的来源和出处。

Academic integrity: write down the source and source of the material each

time.

Week 1 (3.21-3.25)

Completed

on (Date)

Teacher to

check off

(initials)

Make group agreements. 讨论和制定小组契约。 3.22 √

Complete ATL Pretest. 完成 ATL 前测。

3.23 √

Complete Learner profile Pretest. 完成十大培养目标前测。 3.24 √

智慧城市小组契约

Smart City Agreement

1:尽力做每一件事

2:无特殊情况，参与每次会议

3:不推卸责任，对自己的任务负责

4:尊重他人的观点

5:互帮互助，不能吵架，打架

1: Try to do everything. 2: Participate in each meeting without special circumstances. 3: Do not shirk responsibility and be responsible for your own

tasks. 4: Respect the views of other s. 5: Help each other. Don't quarrel or fight. 组长 Group Leader：张瑞祺 Richy

组员 Member：戴子绚 Sunny、卢文远 Samuel、方正宇 Owen

Exhibition 2022

My Learner Profile Attributes

1 2 3 4 5 6 7 8 9 10

积极探究

Inquirers

胸襟开阔

Open-minded

知识渊博

Knowledgeable

懂得关爱

Caring

勤于思考

Thinkers

勇于尝试

Risk-takers

善于交流

Communicators

全面发展

Balanced

坚持原则

Principled

及时反思

Reflective

ATL 自我评估表

思考技能 自我评估

批判性思考

技能

 分析和评价问题及想法

创造性思考

技能

 产生创意和考虑新观点

转移技能  在多种情境中运用技能和知识

反思/元认

知技能

 重新考虑学习过程

自我描述 我的判断性思考技能很好，反思／元认知技能不好，需要多考虑学习

过程。

研究技能 自我评估

信息素养技

能

 制定和规划，数据的收集和记录，综合和解读，

评价和交流

媒体素养技

能

 与媒体互动以利用和创造想法和信息

符合伦理地

使用媒体/

信息

 了解和应用社交技术，以及技术中的伦理问题

自我描述 我的符合伦理地使用媒体技能不错，但我的媒体和信息素养技能有点不

好，我要提高创造性、想法和信息技能。

交流技能 自我评估

信息交换技能  倾听，解读，讲话

读写技能  读，写和使用语言收集和交流信息

信息与通讯技术

技能

 利用技术收集，调查和交流信息

自我描述 我的交流技能整体还行，但在技术方面上要提高。

社交技能 自我评估

发展积极的人际

关系和协作

 运用自制力，管理挫折，支持同伴

发展社交和情绪

智商

 在小组中良好的合作

自我描述 我的社交技能很好，没有什么问题。

自我管理技能 自我评估

组织技能  有效地管理时间和作业

心态  专注、毅力、情绪管理、自我激励、适应力

自我描述 我的自我管理技能很好，没有什么问题。

Week 2 (3.28-4.1)

Completed

on (Date)

Teacher to

check off

(initials)

Complete the preparatory work ( group agreement, ATL & Learner profile Pretest, etc.)

完成前期的各项准备工作（小组契约、十大培养目标前测、ATL 前测等）。

Determine significance of the subject with the mentor. 与导师确定选题意义（双语），确定终版。

Discuss the central idea with the mentor and formulate the central idea of the group。

与导师讨论中心思想，制定本组的中心思想。

Determine the lines of inquiry, key concepts, related concepts, learner profiles and ATLs. 确定探究路径、重要概念、相关概念、培养目标、ATL。（双语）

Complete at least one excerpt related to the theme of the exhibition。

完成至少一篇与成果展主题相关的摘录。

电子产品使用契约

Electronic Products Agreement

为了更好地发挥硏究技能，利用电子产品作为探究工具，更髙效地完成探究

任务，我承诺，在课程展期间，我会遵循以下电子产品使用契约:

In order to enhance our investigation skills and to utilize our electronic products as a research

tool, to enable us to complete inquiry tasks efficiently, I promise that during our exhibition, I

will abide by the following electronic product use contract:

1. 保证我的电子产品内所有软件和资料为学习探究使用；Ensure all software and

apps on my electronic products are used for learning and inquiry;

2. 在必要的情况下使用电子产品；Only use the electronic products when necessary

3. 在一系列学习活动时，将需要使用电子产品的任务安排在最后；(除必要情况)

When many activities are required to be completed, tasks that require the use of an electronic

product should be left until the end; (where possible)

4. 在探究期间，不会使用电子产品进行游戏、聊天、浏览无关网页等一系列与探

究不相关的活动；I will not use the electronic products for activities not related to

inquiry/research; including games, chat, and the browsing of irrelevant web pages. 5. 在进行英文的探究和翻译时，不直接借助电子词典和网页，充分发挥研究技能，

运用英语的知识，提升自己的英语书面表达技能。When conducting research and

translation in English, instead of directly relying on electronic dictionaries and web

pages, we can give full play to our research skills and use knowledge of English to

improve our written English skills. 我承诺，无论在学习者社区的任何场所，都会遵循本电子产品使用契约。

I pledge to follow this electronic products contract in all learning community situations. 承诺人 Signed:5B 全体学生

日 期 Date:2022.3.23

选题意义 Significance of the theme

小组主题：

Group Topics: 智慧城市

Smart City

选题意义

Significance of the topic

（双语）

从 20 世纪中期开始，伴随着世界各国经济的快速发展而出现的

城市问题日益加剧，包括环境污染、资源匮乏、人口膨胀、交通堵塞

等，这样克服并解决这些难题是世界各国在城市管理方面面临的严峻

考验。在这种大环境下，智慧城市的理念应运而生。什么是智慧城市

？智慧城市有哪些特征？它给我们的生活和城市的发展带来哪些影响

？在未来智慧城市的建设中又将面临哪些机遇和挑战？希望通过我们

的研究能让更多的人了解智慧城市，为智慧城市的建设贡献自己的力

量。

Since the mid-20th century, with the rapid economic development of all

countries in the world, urban problems have become increasingly serious. Those problems include environmental pollution, lack of resources, population expansion, traffic congestion and so on. Overcoming and solving

these problems is a severe test faced by all countries in the world in urban

management. In this environment, the concept of smart city came into being. What is a smart city? What are the characteristics of a smart city? What

impact does it bring to our life and urban development? What opportunities

and challenges will be faced in the construction of smart cities in the future?

We hope that through our research, more people can understand the smart

city and contribute to the construction of smart cities.

本周我用了 Risk Taker 和

communicator 这两个培养

目标。本周我的 Risk Taker

和 communicator 这个培养

目标都很好。今天我在英语

课上成功地演讲了两段英

语，这都是因为我和张瑞琪

一起讨论出来的内容，我也

希望我以后也能保持这种勇

于尝试的状态。

Week 2 Mentor feedback:

本次讨论的要点Key discussion points: 本次会议是第一次与孩子们见面，互相介绍认识，并一起回顾了小组制定的契约。每个人分享了自

己对智慧城市的理解，讨论了选题意义的内容和中心思想。 接下来的研究方向 Ideas for next time: 1.修改选题意义。

2.制作本小组时间轴。

3.每个人完成中心思想等基本信息的填写。

Mentor: ___马亚男___________ Date: __2022.3.29_________ Week 2 Mentor feedback:

上次会议后的继续研究 Progress made since last meeting: 1. Complete the group's timeline production. 2. Revision of the meaning of the selected topic。

3. Discuss the central idea and other information. 本次讨论的要点Key discussion points: 1. The discussion identifies central ideas, paths of inquiry, important concepts, learning

methods, and trainer goals. 2. Read the literature and complete one excerpt to understand what a smart city is and its

characteristics. 接下来的研究方向 Ideas for next time: 1. Continue to read literature and books, make excerpts, and conduct data collection. 2. Reflect on the questionnaire questions. Mentor: __Cici____________ Date: ___2022.3.31_____________

Week 3 (April 6 - 8)

Completed

on (Date)

Teacher to

check off

(initials)

Complete central ideas and lines of inquiry. 完成中心思想和探究线索。

4.6 √

Identify key and related concepts. 确定重要概念和相关概念。

4.6 √

Determine Learner Profiles. 确定培养目标。

4.6 √

Decide ATLs. 确定学习方法。

4.6 √

Complete the excerpt from the Media. 完成Media部分的摘录。

4.7 √

Discuss and decide the format, creativity and meaning of group

programming. 讨论和商定小组节目的形式、创意和意义。

4.8 √

Evidence of process created, reflections completed. 创建探究过程的证据，完成反思。

4.8 √

毕业成果展主题信息 Information of the Exhibition Group

中心思想

Central Idea

智慧城市建设体现城市发展的需求。

Smart city construction reflects the needs of urban development. 探究路径

Lines of Inquiry

路径 1 Inquiry 1：

什么是智慧城市

What is a smart city?

重要概念 key concept：

形式 Form

路径 2 Inquiry 2：

智慧城市建设给人们带来的影响

The impact

重要概念 key concept：

连系 Connection

路径 3 Inquiry 3：

智慧城市建设面临的机遇和挑战

重要概念 key concept：

观点 Perspective

相关概念

Related

Concepts

技术 Technology

资源 Resource

需求 Requirement

学习方法

ATL

社交技能 Social Skills 研究技能 Research Skills

培养者目标

Learner

Profiles

勤于思考 Thinkers

善于交流 Communicators

及时反思 Reflective

Week 3 Mentor feedback:

上次会议后的继续研究 Progress made since last meeting: 1. Read relevant literature and conduct research for the first path of enquiry to understand

what a smart city is, the characteristics of a smart city, etc. 2. Think about the format of the group's programme. 本次讨论的要点Key discussion points: 1. Determine the format of the group's programme. 2. Think about designing questions for the group questionnaire. 接下来的研究方向 Ideas for next time: 1. Prepare materials for the programme. 2. Each person completes a questionnaire question

design with at least 15 questions. 3. Read literature and make extracts to understand the aspects involved in smart cities and the

impact they have on people. Mentor: ___Cici___________ Date: __2022.4.7_________

Week 4 (April 11-15 )

Completed

on (Date)

Teacher to

check off

(initials)

Complete the design of the survey. 完成调查问卷的设计。

4.11 √

Hand out the survey. 发放问卷。

4.12 √

Collect the data of the survey. 收集问卷数据。

4.12 √

Start writing the survey report. 开始撰写问卷报告。

4.13 √

Determine the action. 确定行动。

4.14 √

Complete an excerpt. 完成一次摘录。

4.15 √

Evidence of process created, reflections completed. 创建探究过程的证据，完成反思。

4.15 √

Week 4

Reflection

你们是否完成了本周的所有成果展相关任务？为什么可以完成？或者为什么没完成？

Have our group completed all our Exhibition tasks this week? Why? Why not?

在设计调查问卷的过程中，你们遇到了哪些困难，是如何克服的？

Did you have any problems in designing questionnaire?

How to solve them?

本周，你是否做到了“勤于思考”这一培养目标？如何做到的？

Have you been a ‘thinker’ this week? How?

在设计问卷调查中我们有些题目和选项不会写，我们就请教别人，让

他来帮助我们一起，然后再听听他／她的意见，做出好的答案。

本周我做到了“勤于思考”这一项培养目标。我是这样做到的：有一次

老师让我们做一个摘录，可是我不会写，老师发了几个例子和图片，

我就有出了灵感，想出了一个好的摘录。

我完成了本周所有的成果展相关任务，因为如果有不会的任务我们

可以讨论和判断这个题目怎么写，这样写对不对，所以我们能顺利

完成本周的所有任务。

Week 4 Mentor feedback:

上次会议后的继续研究 Progress made since last meeting: 1.完成节目策划，确定节目形式，开始收集资料。2.完成M部分填写。3.阅读文献和书籍，进行摘录。

4.每个人设计一份至少15个问题的调查问卷。 本次讨论的要点Key discussion points: 1.确定PPT每个方面的页数和具体内容：封面、目录、介绍、特征、影响、改进、倡议，至少7面。

2.把每个人的调查问卷进行整合，整合成一份。 接下来的研究方向 Ideas for next time: 1.完善、修改整合的调查问卷，周三上交。 2.卢文远负责翻译调查问卷。

3.思考采访资源。

Mentor: ___马亚男___________ Date: __2022.4.12______________ Week 4 Mentor feedback:

上次会议后的继续研究 Progress made since last meeting: 1. Revision of the questionnaire, translation and proofreading. 2. Think about interview resources. 3. Continue with literature and book reading. 本次讨论的要点Key discussion points: 1. Exchange and discuss the first path of inquiry: What is a smart city?

2. Each person presents a viewpoint in relation to their own research topic. For example, some

people will be for and some will be against smart education. 接下来的研究方向 Ideas for next time: 1. Publish questionnaires, prepare data collection and conduct data analysis. 2. Continue to think about interview resources and think about interview questions. Mentor: ___Cici___________ Date: ____2022.4.14____________

Week 5 (April 18-22 )

Completed

on (Date)

Teacher to

check off

(initials)

Complete the design of the Interview. 完成采访问题的设计。（小组）

4.18 √

Learn to write an interview outline. 学习列采访提纲。（个人）

4.18 √

Collect the data of the survey. 收集问卷数据。

4.18 √

Finish writing the survey report. 梳理完成调查问卷报告。（小组）

4.19 √

Determine the action. 确定行动。

4.20 √

Complete an excerpt. 完成一次摘录。（个人）

4.22 √

Evidence of process created, reflections completed. 创建探究过程的证据，完成反思。（个人）

4.22 √

学习列采访提纲

小记者__方正宇________ 被采访的人：暂无

采访提纲

采访主题 智慧城市建设体现城市发展的需求

收集资料 城市系统 生物系统 非生物系统 城市社会

城市空间 能源系统 人工环境 自然环境 地域环

境 城市居民 城市组织

整理线索 形式 连系 观点

设计问题 智慧城市的模型综述：一共分为五个层面。1. 社会系统由人、商业、文化、政策。2.服务方面，

能源、水、交通、建筑设备。3.资源方面，水、空

气、油气、矿物。4.基础架构，土地使用、道路、

建筑物、公用事业。5.自然环境，地形地势、环境、

资源。这些就是智慧城市的城市信息系统模型。

修改补充 你对智慧城市有什么不了解的地方吗？你觉

得智慧城市以后是一个科技发达的城市还是跟现

在一样的科技技术的城市？

采访主题：智慧城市建设体现城市发展的需求

我知道…… 我想知道…… 我可以问……

建设智慧城市不

一定需要科技发达的

设施只要有一些基础

设施就可以建设智慧

城市。

即使建成了智慧

城市那以后还会有坏

人并且有这种坏的思

想吗？

建立智慧城市最

主要的部分是什么？

你觉得如何才能更好

地建立一个智慧城市

呢？

1

“智慧城市建设”问卷调查分析

Analysis of the "Smart City Building" questionnaire

组名：智慧城市小组 组员：张瑞祺、戴字绚、卢文远、方正宇

建设智慧城市是信息技术发展的需要。当前，全球信息技术呈加速发展趋势，

信息技术在国民经济中的地位日益突出，信息资源也日益成为重要的生产要素。

智慧城市正是在充分整合、挖掘、利用信息技术与信息资源的基础上，汇聚人类

的智慧，赋予物以智能，从而实现对城市各领域的精确化管理，实现对城市资源

的集约化利用。为了更好地研究智慧城市建设给人们的生活和城市发展带来的影

响，我们通过调查问卷的方式，收集一手资料进行研究。Building a smart city is the

need of information technology development. At present, the development of global

information technology is accelerating. Information technology plays an increasingly

prominent role in the national economy, and information resources have increasingly

become an important factor of production. Based on the full integration, mining and

utilization of information technology and information resources, a smart city gathers

human wisdom and endows things with intelligence, so as to realize the accurate

management of various fields of the city and the intensive utilization of urban resources. In order to better study the impact of smart city construction on people's life and urban

development, we collected first-hand data through questionnaires. 一、调查对象 Respondents：

我们以不记名的方式对普通民众进行调查。 We conducted an anonymous

survey of ordinary people. 二、调查方式 Survey Method：

本次调查采取的是网络问卷调查。问卷调查使用问卷星系统，采取微信朋友

圈发布问卷进行调查，问卷调查共持续十一天的时间。本次问卷共填写 217 份，

其中 18 岁以下未成年人共填写 71 份，18 岁到 40 岁成人共填写 45 人，41 岁到

60 岁成人共填写 79 份，61 岁以上成人共填写 22 份。This survey adopts an online

questionnaire survey. The questionnaire survey uses the questionnaire star system and

adopts the questionnaire released by a wechat circle of friends. The questionnaire

2

survey lasted for 11 days. A total of 217 questionnaires were filled out by adults aged

between 18 and 40. 三、调查时间 Survey time：

2022 年 4 月 15 日~4 月 26 日 April 15~April 26, 2022

四、调查结果综合分析 Comprehensive analysis of survey results

（一）整体分析 Overall Analysis: 1.在填写问卷的人群中，32.72%为不超过 18 周岁人群，20.74%为 18 周岁至 40

周岁人群，36.41%为 40 至 60 周岁人群，10.14%为 60 周岁以上人群，各年龄段

都有一定比例，通过这份问卷可以收集各年龄段的数据。Among the people who

filled in the questionnaire, 32.72% are people under the age of 18, 20.74% are people

between the ages of 18 and 40, 36.41% are people between the ages of 40 and 60, and

10.14% are people over the age of 60. There is a certain proportion in all age groups. The data of all age groups can be collected through this questionnaire.

2.在填写问卷的人群中，有 35.02%的人为学生，有 1.84%的人为行政机关人员，

有 34.1%的人为企事业单位人员，有 17.97%的人为商务服务行业人员，有 11.06%

的人从事其他职业。基本包含社会的各个阶层，说明问卷呈现的结果是相对有效

的。Among the people who filled in the questionnaire, 35.02% were students, 1.84%

were administrative personnel, 34.1% were personnel of enterprises and institutions, 17.97% were personnel of business service industry, and 11.06% were engaged in other

3

occupations. It basically includes all levels of society, indicating that the results

presented by the questionnaire are relatively effective.

3.在填写问卷的人群中，有 42.47%的人居住在超一线城市，有 23.04%的人生活

在一线城市，有 15，21%的人生活在二线城市，有 11.98%的人生活在三线城市，

有 8.29%的人生活在四线城市，每种类型都有一定比例，所以我们可以收集到各

类型城市的数据。Among the people who filled in the questionnaire, 42.47% lived in

super first tier cities, 23.04% in first tier cities, 15.21% in second tier cities, 11.98% in

third tier cities and 8.29% in fourth tier cities. Each type has a certain proportion, so we

can collect the data of various types of cities.

4.在对智慧城市了解程度的调查分析中，所收集的数据平均值为 6.29 分，可以说

4

明人们对于智慧城市有一定的了解，并且切实体会到了智慧城市的存在，但是人

们的了解程度还不是特别高，所以我们准备开展的行动是进行智慧城市的宣传，

让更多的人了解智慧城市。 In the investigation and analysis of the understanding of

smart cities, the average value of the collected data is 6.29 points, which can show that

people have a certain understanding of smart cities and actually realize the existence of

smart cities, but people's understanding is not particularly high, so our action is to

publicize smart city and let more people know about smart city.

5.在填写问卷的人群中，有 22.58%的人对所在地智慧城市建设非常满意，有

52.07%的人比较满意，说明智慧城市给人们的生活带来了便利；有 22.58%的人

不太满意，有 2.76%的人不满意，说明智慧城市的发展和建设中还有一些问题和

弊端有待改善。Among the people who filled in the questionnaire, 22.58% were very

satisfied with the construction of smart cities and 52.07% were relatively satisfied, indicating that smart cities have brought convenience to people's life; 22.58% and

2.76% are not satisfied, indicating that there are still some problems and disadvantages

to be improved in the development and construction of smart cities.

5

6.在填写问卷的人群中，有 86.18%的人通过互联网、微信、微博等新媒体了解智

慧城市的相关信息，有 40.55%的人通过官博、电视了解相关信息，有 33.41%的

人会通过亲友、同事、同学了解相关信息，有 35.48%的人通过书籍、报刊、杂

志了解相关信息。网络信息技术的发展也是智慧城市建设进程中的一部分，现在

人们获取信息的渠道正在从传统的文字向网络转变。Among the people who filled

out the questionnaire, 86.18% of them learned about smart cities through the Internet, WeChat, Weibo and other new media, 40.55% through official blogs and TV, 33.41%

through relatives, friends, colleagues and classmates, and 35.48% through books, newspapers and magazines. The development of information technology is also a part of

the process of building a smart city. Now, people's access to information is changing

from traditional words to networks.

6

7. 在填写问卷的人群中，有 72.81%的人会使用智慧应用改善交通出行，有 61.75%

的人会使用智慧应用减少就医时间，有 61.29%的人会使用智慧应用进行周边生

活信息的查询，有 45.16%的人会使用智慧应用进行线上政府审批，有 66.82%的

人会使用智慧应用进行网络课程学习，有 69.12%的人会使用智慧应用进行网络

购物、网上支付等电子商务活动。通过数据我们能够感受到智慧城市影响着人们

的方方面面，在衣食住行上都有所体现。Among the people who answered the

questions, 72.81% will use wisdom to improve their transportation, 61.75% will use

wisdom to reduce their medical time, 61.29% will use wisdom to inquire about the life

information around them, 45.16% will use wisdom to apply online courses for approval, and 66.82% will use wisdom to apply online courses. Through the data, we can feel that

smart cities affect all aspects of people, which are reflected in food, clothing, housing

and transportation.

8.在填写问卷的人群中，81.57%支持建设智慧城市，7.83%表示无所谓，0.46%反

对，10.14%想在观察其他智慧城市建设后再做评判。由此可见，大部分人支持建

设智慧城市。Among the people who answered the questions, 81.57% supported the

establishment of a smart city, 7.83% said it didn't matter, 0.46% opposed it, and 10.14%

wanted to judge after observing the establishment of other smart cities. It can be seen

that most people support the construction of smart cities.

7

9.在填写问卷的人群中，74.65%希望智慧城市在建设过程中首先能解决民生服务

方面的问题，占大多数。74.65% of the people who answered the questions hope that

the problems of the people's livelihood services will be the first to be solved in the

construction process of a smart city, accounting for the majority.

10.在填写问卷的人群中，45.62%认为自己目前所在地区的医疗建设智慧化程度

比较好，占大多数。45.62% of the people who answered the questionnaire think that the

degree of intellectual development of medical construction in the area where they are in

front of their own eyes is comparatively good, accounting for the majority.

8

11.在填写问卷的人群中，45.62%认为目前智慧医疗建设中需要改进的方面是智

能取药，远程医疗，占大多数。45.62% of the people who answered the questionnaire

thought that the need for improvement in the construction of smart medical care before

eyes was smart medicine and telemedicine, accounting for the majority.

12.在填写问卷的人群中，44.39%认为自己目前所在地区的政务服务智慧化程度

比较好，占大多数。44.39% of the people who answered the questions think that the

degree of intellectualization of the administrative services in the area where they are

located is comparatively good, accounting for the majority.

9

13.在填写问卷的人群中，31.34%认为目前智慧政务服务中需要改进的方面是一

站式办理服务，占大多数。31.34% of the people who answered the questionnaire think

that the one-stop service is the most important aspect in the government service.

14.在填写问卷的人群中，42.99%认为自己目前所在地区的信息基础建设智慧化

程度比较好，占大多数。Of those who filled out the questionnaire, 42.99% thought that

the information infrastructure in their current area was relatively well intelligent, which

was the majority.

10

15.在填写问卷的人群中，35.02%的人认为智慧信息基础建设要改进的方面是公

共场所和服务，占大多数。Of those who filled out the questionnaire, 35.02% thought

that the areas to improve the smart information infrastructure were public places and

services, which was the majority.

16.在填写问卷的人群中，43.78%的人认为目前所在地区教育管理智慧化程度比

较好，占大多数。Of those who completed the questionnaire, 43.78% thought that the

current level of educational management in their area was relatively good, which

accounted for the majority.

11

17.在填写问卷的人群中，30.88%的人认为目前智慧教育管理中需要改进的方面，

是教育资源的不平衡性，占大多数。Of those who filled out the questionnaire, 30.88%

thought that the area that needed improvement in the current management of smart

education was the imbalance of educational resources, which was the majority.

18.在填写问卷的人群中，41.01%的人认为目前所在地区文体信息服务智慧化程

度比较好，占大多数。Of those who completed the questionnaire, 41.01% thought that

the current level of intelligence in cultural and sports information services in their area

was relatively good, which was the majority.

12

19.在填写问卷的人群中，42.86%的人认为目前智慧文体信息服务需要改进的方

面是自助讲解、智能展示的获取，占大多数。Of those who completed the

questionnaire, 42.86% thought that the aspect of the current smart cultural and sports

information service that needed improvement was access to self-explanatory and

intelligent displays, making up the majority.

20.在填写问卷的人群中，68.2%的人认为在城市服务智慧化进程中最大的疑惑／

担忧是个人信息泄露，占大多数。Of those who filled out the questionnaire, 68.2% of

people felt that the biggest doubt/concern in the process of smartening up city services

was the leakage of personal information, making up the majority.

13

21.在填写问卷的人群中，37.79%的人认为“城市智慧化”的推进存在的问题是

缺乏规划，盲目追随其它城市而失去自身城市特色，占大多数。Of those who

completed the questionnaire, 37.79% thought that the problem with the promotion of

'smart cities' was the lack of planning and blindly following other cities and losing their

own urban characteristics.

22.填写问卷的人群对所在地区智慧城市的建设也提出了自己的意见和建议。他

们希望可以有更适合老人的便民服务，提高民生服务的能力；在建设的过程中要

有全方位的整体规划，并且不要过度依赖国外的先进技术；在数据安全和个人隐

私方面可以得到保护；所有的智慧应用需要更加关注简单化和丰富化的结合。一

位问卷填写者提到的“战略规划，顶层设计，网络推进，法治维护，全民普及。”

是 对 人 们 提 出 的 意 见 和 建 议 的 高 度 总 结 。 The people who completed the

questionnaire also gave their opinions and suggestions on the construction of smart cities

14

in their areas. They hoped that there would be more convenient services for the elderly

and that the capacity of livelihood services would be improved; that there would be an

all-round overall planning in the construction process and that there would not be

excessive reliance on advanced foreign technology. They also hoped that data security

and personal privacy would be protected, and that all smart applications would need to

pay more attention to a combination of simplicity and enrichment. One of the

questionnaires mentioned "strategic planning, top-level design, network promotion, maintenance of the rule of law and universal access". This is a high level summary of the

comments and suggestions made by people.

（二）交叉分析 Cross-tabulation

1.在填写问卷人的年龄与了解智慧城市的方式交叉分析中，我们发现 60 周岁以

下的人主要从互联网、微信、微博等新媒体来了解智慧城市，而 60 周岁以上的

老年人也很喜欢从广播和电视这类传统媒体来了解智慧城市。在填写问卷人的年

龄与“城市智慧化”的推进存在分问题的交叉分析中，我们发现 60 周岁以上的

人群有 31.82%的觉得缺乏宣传力度，结合年龄与了解智慧城市的方式的交叉分

析，我们觉得在智慧城市的宣传上要关注到各种宣传方式，不仅要在新媒体中进

行宣传，在广播、电视等传统媒体上也要加大宣传力度。In the cross-tabulation

analysis between the age of the people who filled out the questionnaire and the way they

learn about smart cities, we found that people under the age of 60 mainly learn about

smart cities from new media such as the internet, WeChat and Weibo, while older

15

people over the age of 60 also prefer to learn about smart cities from traditional media

such as radio and television. In the cross-tabulation analysis between the age of the

people who filled out the questionnaire and the existence of the "smart cities" promotion

sub-problem, we found that 31.82% of people over 60 years of age felt that there was a

lack of publicity efforts. Not only in new media, but also in traditional media such as

radio and TV.

2.在年龄与“城市智慧化”的推进存在分问题的交叉分析中，我们发现不同年龄

段关注的问题是不一样的，18 周岁以下的学生更加关注网络课程学习，18 周岁

到 60 周岁更加关注交通出行和网络购物、网上支付，60 周岁以上的老年人更加

关注智慧医疗，减少就医时间。In the cross-tabulation analysis of age and the

existence of sub-issues in the promotion of "smart cities", we found that the concerns of

different age groups are different. Students under 18 years old are more concerned about

online course learning, 18 to 60 years old are more concerned about transportation and

online shopping and online payment, and older people over 60 years old are more

16

concerned about smart health care and reducing the time for medical treatment.

3.在对居住的城市与对所在地区的智慧建设是否满意的交叉分析中，我们发现居

住在超一线城市、一线城、，二线城市、三线城市，四线城市的人们大多数都对

自己所在地区的智慧建设都是比较满意的，其中满意度最高的是生活在一线城市

的人。我们也发现生活在超一线城市的被调查人对城市的满意程度并没有生活在

一线城市的被调查人高，按照常理说超一线城市的智慧化程度应该更高，为什么

人们满意度并没有一线城市的满意程度高呢？可能是由于超一线城市人口多，人

口密度大，人们享受到的智慧设施人均没有一线城市高；也有可能是超一线城市

的人们受教育程度会更高，他们对智慧设施的要求会更高。In the living city and the

wisdom of regional construction of the cross analysis, we found that living in super

first-tier cities, second-tier cities, three tier cities, and four tier cities most people are

more satisfied with the wisdom of their regional construction, the highest satisfaction is

living in the first-tier cities. We also found that the respondents living in super first-tier

cities are not more satisfied with the city than those living in first-tier cities. According

to common sense, the wisdom of super first-tier cities should be higher. Why are

people's satisfaction not as high as that of first-tier cities? It may be that due to the large

population and population density of super first-tier cities, people can not enjoy as high

smart facilities as first-tier cities, or it may be that people in super first-tier cities will

be more educated and havehigher requirements for smart facilities.

17

4.我们现在生活在上海，对上海的智慧化城市建设有最真切的感受，所以在交叉

分析中，我们将填写问卷中所有上海的数据进行了整理分析。We live in Shanghai, and we have the most real feeling about the construction of a smart city. Therefore, in

the cross-analysis, we sorted out and analyzed all the data of Shanghai in the

questionnaire. （1）经过分析我们发现，居住在上海的人们对上海的智慧化城市建设还是比较

满意的，在各领域都有一些需要改进的方面。After analysis, we found that people

living in Shanghai are relatively satisfied with the intelligent city construction in

Shanghai, and there are some aspects that need to be improved on in various fields. X\\Y

A.非常满意 Very

much

B.比较满意 Quite

satisfied

C.不太满意 Not

really

D.不满意 Don't

satisfied

上

海

22.88% 53.39% 21.19% 2.54%

（2）在智慧医疗建设中，有 39.83%的人希望智能取药、远程医疗可以有所改进，

有 35.59%的人希望网上预约挂号取号可以有所改善。In the construction of smart

medical care, 39.83% of people hope that intelligent medicine collection and

telemedicine can be improved, and 35.59% people hope that online appointment

registration number can be improved. X\\

Y

A.网上预约挂号

取号 Online

reservation for

B.自助网络平

台缴纳

Self-service

C.电子病历完

善度 Perfection

of electronic

D.智能取药、远程

医疗 Intelligent

medicine collection

E.其他

other

18

registration and

collection number

online platform

payment

medical records and telemedicine

上

海

42(35.59%) 11(9.32%) 16(13.56%) 47(39.83%) 2(1.69%)

（3）在智慧政务服务中，有 38.14%的人希望问题投诉应答及时性方面可以得到

改善，同时一站式办理服务和市民热线电话服务方面也有 19.49%的人希望可以

得到改善。Among smart government services, 38.14% hope that the timeliness of

complaints can be improved, while 19.49% want one-stop handling services and public

hotline services to be improved. X\\

Y

A.一站式办理

服务 One-stop

processing

service

B.市民热线电

话服务 Public

Hotline service

C.线上办理、线

上审批 Online

application and

approval

D.问题投诉应答

及时性 Timely

response to

complaints

E.其他

other

上

海

23(19.49%) 23(19.49%) 25(21.19%) 45(38.14%) 2(1.69%)

（4）在智慧信息基础建设中，有 37.29%的人希望可以有公共场所 WI-FI 服务，

同时宽带家庭覆盖、网络安全保障和网络应急机制建设人们也非常关注。In the

construction of smart information infrastructure, 37.29% of people hope to have Wi-Fi

services in public places, and people also pay great attention to broadband home

coverage, network security and network emergency response mechanism construction. X\\

Y

A.固定宽带家

庭覆盖率 Fixed

broadband home

coverage

B.公共场所

WIFI 服务

WIFI service in

public places

C.网络安全保障

体系建设 Network

security guarantee

system construction

D.网络应急机制

建设 Network

emergency

mechanism

construction

E.其他

other

上

海

26(22.03%) 44(37.29%) 26(22.03%) 22(18.64%) 0(0.00%)

（5）在智慧教育管理中，有 33.05%的人希望教育资源的不平衡性可以得到改善，

同时可以有更多的网络学习平台和丰富的学习资源。In the intelligent education

management, 33.05% of people hope that the imbalance of educational resources can be

improved, and they can have more online learning platforms and rich learning resources. X\\

Y

A.网络学习平

台 Online

learning

platform

B.价格的合理性

Reasonableness of

price

C.学习资源的丰

富性 The

richness of

learning

resources

D.教育资源的不

平衡性Imbalance

of educational

resources

E.其他

other

19

上

海

27(22.88%) 23(19.49%) 28(23.73%) 39(33.05%) 1(0.85%)

（6）在智慧文体信息服务方面，有 44.07%的人希望在自主讲解、智能展示的获

取方面有所改善。In terms of intelligent sports and sports information services, 44.07%

of people hope to improve the acquisition of independent explanation and intelligent

display. X\\

Y

A.图书馆等场馆信息

查询 Library and other

venue information

inquiry

B.预约购票、自助检票

的便捷性 Convenience

of booking and

self-check-in

C.自助讲解、智能展示

的获取 Acquisition of

self-help explanation and

intelligent display

D.其他

other

上

海

28(23.73%) 37(31.36%) 52(44.07%) 1(0.85%)

（7）在填写问卷人群中，人们认为在上海的“城市智慧化”推进中存在的最主

要的问题是缺乏规划，盲目追随其他城市而失去自身城市特色，其次是缺乏自主

研发技术支持，依赖外国技术而产生信息安全问题。Among the people filling in the

questionnaire, people believe that the most important problem in the promotion of "urban wisdom" in Shanghai is the lack of planning, blindly following other cities and

losing their own urban characteristics, followed by the lack of independent research and

development technical support and relying on foreign technology to produce information

security problems.

X\\

Y

A.缺乏规划，盲

目追随其他城市

而失去自身城市

特色 Lack of

planning, blindly

follow other cities

and lose their own

urban

characteristics

B.缺乏自主研发

技术支持，依赖

外国技术而产生

信息安全问题

Information

security problems

due to the lack of

independent

research and

development

technology support

and reliance on

foreign technology

C.投入成本太高，难

以全面建设依靠网

络，会降低人与人之

间得到基本人机交

流 The investment

cost is too high, and it

is difficult to build a

comprehensive

network, which will

reduce the basic

human-machine

communication

between people

D.缺乏宣

传力度

Lack of

publicity

E.其他

other

上

海

46(38.98%) 34(28.81%) 21(17.80%) 13(11.02%) 4(3.39%)

五、收获与反思 Harvest and Reflection